Exchanges and Returns

You have up to 7 days after receiving your order to inform us that you wish to return a product, giving a reason for the return. You will need to send the goods back to us as quickly as possible, within 15 days.

WHAT ARE THE CONDITIONS ?

Bakker made with love can exchange or refund unsuitable items.

Bakker made with love  will only pay return delivery fees for faulty goods. For a size exchange, the customer must pay for the return delivery, and Bakker made with love will pay the delivery fees for the new item to be sent out.

If a refund is requested, the customer must pay for the return delivery.
Sale items and/or outlet items cannot be refunded, but can be exchanged, or alternatively we can offer a credit note.

HOW CAN I RETURN AN ITEM?

You can request a return simply by contacting Bakker made with love shop customer service.
Contact us by e-mail, telephone or the contact form, and our customer services will let you know what to do. Once you have received your return confirmation e-mail (with or without a pre-paid postage voucher: please see conditions detailed above), you can send back any product you wish to return, in original packaging, along with the invoice, to the address below: .

 Please send returns back to : Bakker made with love / 30 rue des petites ecuries  / 75010 Paris / France

HOW WILL I RECEIVE MY REFUND ?

Once your parcel has been received and checked by our customer services, depending on what you requested, the product will be refunded by card. It is also possible to request a refund by cheque, or a credit note for the boutique (of the same value as your return and valid for 6 months).  The refund is paid within a maximum time period of 15 days. If the right to cancel an order is exercised, Bakker Made WIth Love will pay back any original delivery expenses, but not return expenses.

WHICH ITEMS CAN BE RETURNED ?

Any products from the Bakker made with love shop website.

Products must be sent back in their original packaging, along with any accessories, usage instructions and documentation.